Privacy Policy

Last updated: January 2025

1. Who We Are

Smartiflix ("we", "our", "us") is an IPTV service provider based in Miami, Florida, USA. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services at smartiflix.it.com.

2. Information We Collect

3. How We Use Your Information

We use your data exclusively to:

• Create and manage your Smartiflix subscription account.
• Deliver your login credentials and subscription details.
• Provide customer support and respond to inquiries.
• Send important account notifications (expiry reminders, updates).
• Improve our website, service performance, and user experience.
• Detect and prevent fraud, abuse, or policy violations.
• Comply with legal obligations.

We do not use your data for advertising, profiling, or selling to third parties.

4. Data Sharing

We do not sell, rent, or trade your personal information. We only share your data with:

• Payment processors (Stripe, PayPal, crypto gateways) — to securely process your transactions. We never see or store your full card details.
• Legal authorities — only when required by law or court order.

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how visitors use our site. You can disable cookies through your browser settings, though some features may become limited.

We use Google Analytics to analyze website traffic in an anonymized and aggregated manner. No personally identifiable information is shared with Google Analytics.

6. Data Security

We implement industry-standard security measures to protect your personal data, including SSL/TLS encryption, secure servers, and limited staff access. However, no internet transmission is 100% secure. We encourage you to use strong passwords and not share your account credentials.

7. Data Retention

We retain your personal data for as long as your account remains active or as required to provide our services. If you request account deletion, we will remove your personal data within 30 days, except where we are legally required to retain it longer.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data.
• Right to Object: Object to certain processing of your data.

To exercise any of these rights, email us at info@smartiflix.it.com.

9. Children's Privacy

Our service is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.

11. Contact

For any privacy-related questions or data requests:
📧 info@smartiflix.it.com
📍 3943 NW 7th St, Miami, Florida 33126, USA