Shipping Policy | Smartiflix

Shipping Policy

100% digital delivery — no physical shipping required.

Last updated: January 2025

Digital-Only Service

Smartiflix is a fully digital IPTV subscription service. We do not sell, ship, or deliver any physical products. There are no boxes, cables, or hardware involved. Everything is delivered instantly over the internet to your device.

How Your Subscription Is Delivered

Immediately after your payment is confirmed, your IPTV credentials (username, password, and server URL) are sent to you through the following channels:

📧 Email

Your credentials are automatically emailed to the address you provided at checkout. Please check your spam/junk folder if you don't see it within 10 minutes.

💬 WhatsApp / Telegram

If you provided a phone number or Telegram handle, our support team will also send your credentials there upon request.

Delivery Timeline

  • Automatic email delivery: Within 1–5 minutes of payment confirmation.

  • Manual delivery via Telegram/WhatsApp: Within 15–30 minutes during business hours.

  • After-hours orders: Delivered within 1 hour maximum, usually much faster.

⚠️ Did not receive your credentials? Contact us immediately on Telegram or at info@smartiflix.it.com — we are available 24/7.

No Shipping Fees

Since Smartiflix is a digital service, there are absolutely no shipping costs, handling fees, or delivery charges of any kind. The price you see at checkout is the final price — no surprises.

Geographic Availability

Our service is available worldwide. Your physical location does not affect delivery speed or service quality. Whether you are in the USA, UK, Canada, Europe, or anywhere else — you receive your credentials within the same timeframe.

Contact Us

For any delivery-related questions, reach out to us at info@smartiflix.it.com or via Telegram.

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